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| How are the rates calculated? |
| Our minimum rate is AED 120/-. Quotes are provided at the time of booking depending on the trip. You may contact us (24/7) at our call centre +971 4 2688797 to book for our services in advance. |
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| Are there any additional charges? |
| There is a charge of AED30 for each additional drop-off. Moreover, waiting charges are AED100 per hour. |
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| What are the modes of payment available? |
| We only accept cash at the moment, however, credit card payments will also be accepted shortly. |
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| How do I make a reservation? |
By calling our call centre on +971 4 2688797 (24 hours a day) or submitting a request.
Please note that the booking is subject to availability. |
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| How do I make changes to the booking (e.g. the time and/or location) |
| Please call our 24/7 call centre before 1 hour and a half to make any amendments in the booking. Please note that amendments are subject to availability. |
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| What if I need to cancel the booking? |
| Cancellations need to be communicated to the call center at least 1 hour and half before the scheduled pick-up time to avoid any charges. |
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| Can I hire a driver/chauffeur for longer periods of time (i.e. hourly, daily or monthly)? |
| Yes, you can hire a chauffeur for any periods of time subject to availability. Please call our call centre for more information and a quotation. |
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| What if I do not have a car? |
| In that case, we can arrange a car with a chauffeur. Call our call centre to check the availability and pricing. |
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| Do you have female drivers? |
| Yes, we have female drivers dedicated for female customers. |
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| Do I need to sign the receipt given to me by the driver? |
| Yes, you need to sign the invoice before the start of the journey. Otherwise, the driver could refuse to drive. |
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| Why should I choose your chauffeurs? |
| Our chauffeur recruitment process was developed keeping in mind the security of our customers. We only hire verifiable, professional and trained chauffeurs with more than 3 years driving experience. Our goal is to provide security and comfort to our customers. |
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